Childline-the 24 hour child helpline

CHILDLINE, started in 1998, India’s first 24-hour helpline service supported by the Ministry of Women & Child Development. The service is for children in need of aid and assistance and is provided through a toll-free 24-hour emergency phone service (1098). Apart from responding to emergency needs, it also helps in linking children in difficult circumstances with various services meant for their long-term care and rehabilitation. This one-point contact is meant to facilitate instant access to support, guidance, and active intervention.

CHETNA manages Childline at three locations:

  1. City Childline, Agra
  2. Railway Childline, Agra
  3. City Childline, Mathura

Through Childline, CHETNA reaches out to approximately 2100 children in distress every year.

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